Returns & Exchanges

At Berg & Berg, we want you to be completely satisfied with your purchase. If a garment does not meet your expectations, you may return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Return

Log in to our online returns portal using your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached, and include the printed return slip inside the box.

3

Attach Shipping Label

Affix the pre-paid shipping label provided in your original order to the outside of the package, covering any previous delivery markings.

4

Drop Off and Track

Hand over your parcel at any authorized courier drop-off point and keep your receipt until your refund has been processed by our team.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing