Frequently Asked Questions

Everything you need to know about our premium menswear and services.

What is the typical shipping time for international orders?

We ship worldwide via DHL Express. Orders are typically processed within 24 hours, with delivery taking 2-5 business days depending on your location.

How do I determine my correct size in Berg & Berg trousers?

Our trousers generally follow a classic European sizing scale. We recommend checking the detailed 'Size Guide' on each product page, which includes specific measurements for waist, rise, and leg opening.

What is your return policy?

We offer a 14-day return period from the date you receive your order. Items must be in original, unworn condition with all tags attached to be eligible for a refund.

Are duties and taxes included in the price?

For customers within the EU and UK, VAT is included. For international customers outside these regions, duties and taxes may be collected at checkout or upon delivery depending on your local customs regulations.

Where are your garments manufactured?

We take pride in our craftsmanship. Most of our collection is produced by specialized family-owned workshops in Italy, ensuring the highest standards of quality and ethical production.

Can I modify or cancel my order after it has been placed?

Because we aim to process orders as quickly as possible, we can only make changes if the package has not yet left our warehouse. Please contact our support team immediately for assistance.